ITIL 4 has been launched, and nfiniti3 is proud that one of its founders is playing a leading role. David Cannon, veteran of 3 major industry shifts and ITIL v3 author, is lead editor and co-author of the new ITIL Leader book on Digital and IT Strategy. In the emerging digital world there are two types of CIO. Those who focus on how to introduce and manage the new technology demanded by the business; and those who become business leaders that know how to exploit technology to grow their organization’s competitive advantage. The ITIL Leader book is written for the [...]
Tired of round after round of budget cuts, and sacrificing necessary improvements because they can't be tied directly to profit and loss? A successful IT budget means getting the technology investment needed to drive business growth and improve performance. Not just for projects, but for the IT operations budget too. Join David Cannon – ITIL v3 Author, ITIL 4 Lead Editor and 30-year industry veteran – to explore some quick, effective and practical ways to set yourself up for success this financial planning season, by focusing your organization on IT’s true business value. Photo by Stem List on Unsplash "Great! [...]
The main principle behind adopting a Shared Services approach is to reduce costs across the business, thanks to the economies of scale that come along with the centralisation of services.
We know that costs must be linked to how business goals are achieved, especially profitability. But the IT budget isn’t usually designed to show this. So how do IT leaders get the point across?