You’ve read that you need Digital Transformation to achieve your business purpose.
New technology makes things possible that you could only dream about 5 years ago. And your customers’ demands and competitors’ capabilities are only increasing.
The good news is, this is not new to you. Every organization that has used a computer over the past 50 years has digitalized and transformed some aspect of their business. You’ve already been on this journey for some time.
For one thing, the technology that’s disrupting the industry is different, pervasive and ubiquitous. It’s intelligent, it’s faster, it’s embedded everywhere in the business. Functionality is provided on demand, changed in an instant, evolves with business changes. Minimal support, automated administration – services delivering real time value to internal and external customers exactly where, when and how they need it.
Legacy IT systems are still critical for us to achieve our business purpose, but their value is locked in complex systems that were developed over decades. They are fragmented, siloed, complicated, rigid and expensive – and can’t keep up with the rate of change that your business needs. Even worse, they are too expensive to replace and the institutional knowledge that was used to develop these systems is no longer available.